Airasia: Indonesia Domestic and International Travel Requirements during Covid-19 Period

Credit: Airasia Official Website

INDONESIA DOMESTIC AND INTERNATIONAL TRAVEL REQUIREMENTS
AirAsia is working closely with regulators, local governments, civil aviation and health authorities to step up all precautionary measures in the time of COVID-19 global outbreak. All guests are required to present the following documents:

DOMESTIC TRAVEL REQUIREMENTS

All domestic guests are required to present the following documents before departure:

1. Personal identification (KTP/ Passport).
   1. Health certificate in English that proves a Covid-19 negative RT-PCR result and is valid for a maximum of 7 days after its issuance by the health facility in the country of origin or non reactive Rapid Test results that is valid for 3 days or Health certificate showing no flu-like symptoms issued by a medical doctor from a hospital or public health facility for areas without PCR test/ rapid test facilities.
   2. Fill out an electronic health awareness card (e-HAC) before boarding. Please access via the e-HAC Indonesia application (Android) or http://sinkarkes.kemkes.go.id/ehac.
   3. Fill out AirAsia’s travel declaration form, please download here.
   4. Guests with flights to or from Jakarta must obtain entry permit or Surat Izin Keluar Masuk (SIKM) via https://corona.jakarta.go.id/id/izin-keluar-masuk-jakarta#11sektor
   5. Guests with Bali as end destination are required to present COVID-19 PCR results (not Rapid Test) with negative/ non reactive results to enter Bali, and complete this form https://cekdiri.baliprov.go.id/ 
   6. Required additional documents for guests who are eligible to travel (in accordance with COVID-19 Task Force Circular Letter Number 5 Year 2020):

• Person working for the government or private institutions providing services related to COVID-19 mitigation, defense, security, social order, health, basic necessities, basic service support, or essential economic function

1. A letter of assignment for civil servants, Indonesian National Armed Forces,  Indonesian National Police Corps signed by at least echelon 2 level officials.
2. A Letter of assignment for employees of State/Regional-Owned Enterprises, Non-government institutions, and Business Institutions signed by the Directors/ Heads of Offices.
3. Health certificate of either Reverse Transcription - Polymerase Chain Reaction (RT-PCR) showing negative result valid for 7 days or Rapid Test showing non-reactive result valid for 3 days on departure.
4. Health certificate showing no flu-like symptoms issued by a medical doctor from a hospital or public health facility for areas without PCR test/ rapid test facilities.
5. A letter of statement affixed with a stamp duty signed by local headman for those who do not represent government or private institutions.
6. Self identification card (National ID Card, or other valid official IDs)
7. Present itinerary (departure date, schedules while in the assignment area, and return date).

• Patients who need emergency health services or people whose immediate family member (parents, husband/wife, child, sibling) is seriously ill or died

1. Self identification card (National ID Card, or other valid official IDs);
2. An official death certificate;
3. Referral letter from the hospital for a patient or person with serious illness;
4. Health certificate of either Reverse Transcription - Polymerase Chain Reaction (RT-PCR) test showing negative result valid for 7 days or Rapid Test showing non-reactive result valid for 3 days on departure for family accompanying patient, person with serious illness, or the deceased; or
5. Health certificate showing no flu-like symptoms issued by a medical doctor from a hospital or public health facility for areas without PCR test/ rapid test facilities.

• Repatriation of Indonesian migrant workers, Indonesian citizens and students abroad, as well as the repatriation of people for special reasons by the government to their area of origin

1. Self identification card (National ID Card, or other valid official IDs);
2. Statement letter from the Indonesian Migrant Workers Protection Agency (BPPMI) or statement letter from Indonesian representative offices abroad for Indonesian migrant workers;
3. Statement letter issued by University or School for students abroad;
4. Health certificate of either Reverse Transcription - Polymerase Chain Reaction (RT-PCR) test showing negative result valid for 7 days or Rapid Test showing non-reactive result valid for 3 days on departure;
5. Abiding all regulations on repatriation procedure of Indonesian Migrant Workers, Indonesian citizens, and Indonesian students abroad, and repatriation of people for special reasons by the government to their area of origin.

FLIGHT SAFETY PRECAUTIONS

Your health and safety is always our top priority. To ensure that the highest standards of safety and hygiene are maintained at all times, here are some of the safety measures AirAsia is taking on the ground and in the air:

• Wear a face mask at all times

All guests are required to bring and wear their own masks before, during and after the flight, including during check in and bag collection. Guests without a mask will be denied boarding.

• Temperature screening

Temperature screening will take place at different checkpoints, including boarding gates. Cabin crew will also go through temperature checks after every shift.

• Social distancing

Social distancing will be observed with floor markers at queuing areas, including check-in counters & kiosks. And another safety precaution will be alternate check-in counters to ensure sufficient distance, and we are also working to have contactless check-in processes as well.

• Web or mobile check-in and early arrival at the airport

Web or mobile check-in to reduce surface and physical contact in check-in and boarding processes. In addition, please arrive early at the airport - preferably 5 hours before departure - to allow for enough time for all the necessary processes to take place. Check-in kiosks and manual check in counters are still available.

• Cabin baggage policy

We also have a new cabin baggage policy to facilitate social distancing especially during embarkation and disembarkation. You are allowed to bring onboard only one piece of carry-on bag that does not exceed 40cm (Height) x 30cm (Width) x 10cm (Length), such as laptop bag and hand bag, not exceeding 7 kg for each guest. More details are available here.
Luggage with more than the permitted cabin baggage limits must be checked in. This will help minimise unwanted contact between you and another guest’s baggage and vice versa. AirAsia provides free baggage allowance for domestic flights up to 15kg per passenger.

• Pre-book your hot meals online

Inflight hot meals are not available for purchase onboard. You can pre-book your meals by logging into My Bookings at least 24 hours before your flight departure time. Only limited items such as chips, nuts, chocolate, and canned or bottled water will be available for sale onboard.

• Aircraft cleaning

All of our aircraft go through regular disinfection procedures, which have been ramped up and enhanced in light of what we’re facing right now.

The cleaning, sanitising and disinfecting products that we use to clean our aircraft are all approved by the Public Health Authority as well as the aircraft manufacturer, which is Airbus in our case. All of our aircraft use HEPA (High Efficiency Particulate Arresters) aircraft filtration system which filters 99.999% of dust particles and airborne contaminants such as viruses and bacteria.


See: Flying save with Airasia too in their website

Garuda Indonesia: Operational Policy due to the impact Covid-19 Outbreak

Website: Garuda Indonesia (credit)

Passenger & Document Requirements  

Garuda Indonesia ensures that it fully supports the Indonesian Government policy as well as local governments in order to prevent the spread of COVID-19 in Indonesia which stated in:

• Ministry of Transportation Regulation No. 25 of 2020 concerning Transportation Control during the Eid Al-Fitr Season in the framework of prevention the spread of COVID-19
• Gugus Tugas Percepatan Penanganan COVID-19 (COVID-19 Handling Acceleration Force) letter SE No. 5 of 2020 concerning People Movement Restrictions
• Ministry of Health letter SE No. HK.02.01/MENKES/313/2020 concerning Health Protocol for Handling the Return of Indonesian Citizens & Arrival of Foreigners in the State Entrance and PSBB Regions
• Bali Governor Letter No. 550/3563/Dishub concerning Passengers Control in Bali Entrance
• DKI Jakarta Governor Regulation No. 47 of 2020 concerning Restrictions of Entering/Exiting DKI Jakarta Province in the framework of prevention the spread of COVID-19

Categories of people that are allowed to travel are as follows:

1. International Flight
   • Outbound Indonesia: requirements should refer to the state destination provision of the authorities which are provided on the IATA Travel Center here.
   • Inbound Indonesia: Exemption policy of foreigners that are allowed to enter Indonesian territory refers to the Regulation of Minister of Law and Human Rights No.11 of 2020, click the button  Travel Restrictions to Indonesia below for detailed information.
     While there are no restrictions for Indonesian Citizens if it follows the document requirements. 
2. Domestic Flight
   • A person who works for Government Organization or Private Sectors who perform these services:
       -  COVID-19 Handling Acceleration Services
       -  National Defense, Security & Public Order Services
       -  Health Care Services
       -  Basic Needs Services & Support
       -  Key Economic Function Services
   • Patients who need urgent health care/a person whose imminent family member is seriously ill
   • Condolences visit to an imminent family member
   • Special repatriation flight operations for the repatriation of Foreign Citizens, Indonesian Migrant Workers, Indonesian Citizens, Indonesian Students or special repatriation with government permits to a domestic destination 

People who are eligible to travel as above are required to provide the documents as follows based on their category and destination upon traveling.




Detail of each document is as follows:

1. Travel Endorsement from a Company/Institution
   • Public Civil Servants, Indonesian Army, Indonesian Police Force
     > Statement Letter to fulfill official duties/business trip that is authorized by the Official (min. Echelon 2)
     > Report of travel itinerary (departure schedule, activity rundown on the destination, return schedule
   • Employees of: State-Owned Enterprises, Regional Owned Enterprises, Task Forces, Non-Government Organization/Enterprises
     > Statement Letter to fulfill official duties/business trip that is authorized by the Director or Chief of the office
     > Report of travel itinerary (departure schedule, activity rundown on the destination, return schedule)
     > For passengers who don’t represent Government Organization or Private Sectors must include Statement Letter with a duty stamp authorized by the local Headman/Head of Village (Lurah/Kepala Desa)
   • Patients who need urgent health care/a person whose imminent family member is seriously ill
     > Reference letter from a hospital for the patient who needs urgent health care on the destination
   • Condolences visit an imminent family member
     > Family’s member death certificate
   • Repatriation of Indonesian Migrant Workers, special repatriation with government permits to a domestic destination
     > Reference Letter from Badan Perlindungan Pekerja Migran Indonesia (BPPMI)or Indonesian Government Representatives.
   • Repatriation of Indonesian citizens, special repatriation with government permits to a domestic destination
     > Reference Letter from Indonesian Government Representatives
   • Repatriation of Indonesian Students abroad, special repatriation with government permits to a domestic destination
     > Reference Letter from University or School
   • Repatriation of Foreign Citizens from domestic destination with the country of origin as the end destination
     > The end destination is required to be the same as passport domicile
2. Travel Statement Letter in Accordance with COVID-19 Control in Indonesia Can be downloaded and filled out here
3. Health Certificate with a non-reactive Rapid Test result
   in Bahasa Indonesia or English with maximum 3 days validity from the health facility issuance. If the Health Certificate as required on the above table cannot be provided by the passenger, there will be consequences and actions taken based on the airport authority measures.
4. Health Certificate with a negative PCR/Swab Test result
   With a maximum 7 days validity from the health facility issuance.
   - Domestic Flight: in Bahasa Indonesia or English
   - International flight: in English
   If the Health Certificate as required on the above table cannot be provided by the passenger, there will be consequences and actions taken based on the airport authority measures.
5. Bali Health Alert Form This form is required for all passengers with I Gusti Ngurah Rai Airport (DPS) as the end destination, it can be accessed on Bali local government page here.
6. DKI Jakarta Entry/Exit Permit (SIKM) This letter is required for all passengers with Soekarno Hatta International Airport (CGK) as the end destination. More information regarding this permit can be accessed on DKI Jakarta local government page here.

Passengers are expected to prepare a copy and original copy of the documents prior to arrival at the departure airport and present it upon check-in. Garuda Indonesia is not responsible for any lack or mistake on any of the required documents and has the right to cancel the flight of any passenger that does not meet the requirement.

Policy for Passengers to Wear Masks Onboard & in Airport Area

Garuda Indonesia requires passengers to put on a reusable non-medical mask at the airport and during flight.

Garuda Indonesia also urges passengers to prepare their own masks as well as own personal hygiene kits according to their individual needs before the flight.

Electronic Health Alert Card
Passengers with a flight destined to Indonesia and domestic flights within Indonesia are required to fill a Health Alert Card. For more convenience, now it is also available E-HAC (Electronic Health Alert Card) app for Android (see Playstore for download / link in Garuda Website). For those who don’t have the E-HAC app, Health Alert Card will be given on-board before landing.


For further information, you can open Garuda Website and contact the customer service via phone / chat / email.

What requirements needed for travelling on / after this Pandemic Corona Virus?

It's already May 2020, and almost June 2020 and the corona virus still didn't show any reduction. I won't talk about this corona virus, because I'm not a doctor, and I'm not a scientist so I don't want to talk about false news.

Here, I want to talk about travelling on / after Pandemic Corona Virus.

As far as I knows, some country will open their domestic route soon. The economic situation is on the line in this situation and seems like Corona Virus still didn't show any reduction. So some country decided to go with the flow while protecting people from Corona Virus. A lot of health measuring is a requirements to do all basic life.

From what I see, nowadays if you wants to travel on domestic route in Indonesia especially, you have to provide some documents and doing some screening test in the airport. Especially, when we will celebrate Eid-Al Fitr Season in 24th-25th May 2020.

Still no one allowed to go back home to celebrate, but the flight route is open for those who needed to do some business or for health care.

You have to show the statement why you want to travel, and health certificate, then arrive at Airport at least 4 hours before departure to passed the screening test by doctor.

Different airline has different requirements, but at the airport it's all the same. You have to wear mask, bring your own hand sanitizer and wet tissue, and take care your ownself.

Here's I want to try to inform some Indonesian Airlines requirements for travelling in Pandemic Corona Virus 2019.

Stay tuned for updates...