Monday, June 8, 2020

Airasia: Indonesia Domestic and International Travel Requirements during Covid-19 Period

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Credit: Airasia Official Website

INDONESIA DOMESTIC AND INTERNATIONAL TRAVEL REQUIREMENTS
AirAsia is working closely with regulators, local governments, civil aviation and health authorities to step up all precautionary measures in the time of COVID-19 global outbreak. All guests are required to present the following documents:

DOMESTIC TRAVEL REQUIREMENTS

All domestic guests are required to present the following documents before departure:
  1. Personal identification (KTP/ Passport).
    1. Health certificate in English that proves a Covid-19 negative RT-PCR result and is valid for a maximum of 7 days after its issuance by the health facility in the country of origin or non reactive Rapid Test results that is valid for 3 days or Health certificate showing no flu-like symptoms issued by a medical doctor from a hospital or public health facility for areas without PCR test/ rapid test facilities.
    2. Fill out an electronic health awareness card (e-HAC) before boarding. Please access via the e-HAC Indonesia application (Android) or http://sinkarkes.kemkes.go.id/ehac.
    3. Fill out AirAsia’s travel declaration form, please download here.
    4. Guests with flights to or from Jakarta must obtain entry permit or Surat Izin Keluar Masuk (SIKM) via https://corona.jakarta.go.id/id/izin-keluar-masuk-jakarta#11sektor
    5. Guests with Bali as end destination are required to present COVID-19 PCR results (not Rapid Test) with negative/ non reactive results to enter Bali, and complete this form https://cekdiri.baliprov.go.id/ 
    6. Required additional documents for guests who are eligible to travel (in accordance with COVID-19 Task Force Circular Letter Number 5 Year 2020):
  • Person working for the government or private institutions providing services related to COVID-19 mitigation, defense, security, social order, health, basic necessities, basic service support, or essential economic function
  1. A letter of assignment for civil servants, Indonesian National Armed Forces,  Indonesian National Police Corps signed by at least echelon 2 level officials.
  2. A Letter of assignment for employees of State/Regional-Owned Enterprises, Non-government institutions, and Business Institutions signed by the Directors/ Heads of Offices.
  3. Health certificate of either Reverse Transcription - Polymerase Chain Reaction (RT-PCR) showing negative result valid for 7 days or Rapid Test showing non-reactive result valid for 3 days on departure.
  4. Health certificate showing no flu-like symptoms issued by a medical doctor from a hospital or public health facility for areas without PCR test/ rapid test facilities.
  5. A letter of statement affixed with a stamp duty signed by local headman for those who do not represent government or private institutions.
  6. Self identification card (National ID Card, or other valid official IDs)
  7. Present itinerary (departure date, schedules while in the assignment area, and return date).
  • Patients who need emergency health services or people whose immediate family member (parents, husband/wife, child, sibling) is seriously ill or died
  1. Self identification card (National ID Card, or other valid official IDs);
  2. An official death certificate;
  3. Referral letter from the hospital for a patient or person with serious illness;
  4. Health certificate of either Reverse Transcription - Polymerase Chain Reaction (RT-PCR) test showing negative result valid for 7 days or Rapid Test showing non-reactive result valid for 3 days on departure for family accompanying patient, person with serious illness, or the deceased; or
  5. Health certificate showing no flu-like symptoms issued by a medical doctor from a hospital or public health facility for areas without PCR test/ rapid test facilities.
  • Repatriation of Indonesian migrant workers, Indonesian citizens and students abroad, as well as the repatriation of people for special reasons by the government to their area of origin
  1. Self identification card (National ID Card, or other valid official IDs);
  2. Statement letter from the Indonesian Migrant Workers Protection Agency (BPPMI) or statement letter from Indonesian representative offices abroad for Indonesian migrant workers;
  3. Statement letter issued by University or School for students abroad;
  4. Health certificate of either Reverse Transcription - Polymerase Chain Reaction (RT-PCR) test showing negative result valid for 7 days or Rapid Test showing non-reactive result valid for 3 days on departure;
  5. Abiding all regulations on repatriation procedure of Indonesian Migrant Workers, Indonesian citizens, and Indonesian students abroad, and repatriation of people for special reasons by the government to their area of origin.

FLIGHT SAFETY PRECAUTIONS

Your health and safety is always our top priority. To ensure that the highest standards of safety and hygiene are maintained at all times, here are some of the safety measures AirAsia is taking on the ground and in the air:
  • Wear a face mask at all times
All guests are required to bring and wear their own masks before, during and after the flight, including during check in and bag collection. Guests without a mask will be denied boarding.
  • Temperature screening
Temperature screening will take place at different checkpoints, including boarding gates. Cabin crew will also go through temperature checks after every shift.
  • Social distancing
Social distancing will be observed with floor markers at queuing areas, including check-in counters & kiosks. And another safety precaution will be alternate check-in counters to ensure sufficient distance, and we are also working to have contactless check-in processes as well.
  • Web or mobile check-in and early arrival at the airport
Web or mobile check-in to reduce surface and physical contact in check-in and boarding processes. In addition, please arrive early at the airport - preferably 5 hours before departure - to allow for enough time for all the necessary processes to take place. Check-in kiosks and manual check in counters are still available.
  • Cabin baggage policy
We also have a new cabin baggage policy to facilitate social distancing especially during embarkation and disembarkation. You are allowed to bring onboard only one piece of carry-on bag that does not exceed 40cm (Height) x 30cm (Width) x 10cm (Length), such as laptop bag and hand bag, not exceeding 7 kg for each guest. More details are available here.
Luggage with more than the permitted cabin baggage limits must be checked in. This will help minimise unwanted contact between you and another guest’s baggage and vice versa. AirAsia provides free baggage allowance for domestic flights up to 15kg per passenger.
  • Pre-book your hot meals online
Inflight hot meals are not available for purchase onboard. You can pre-book your meals by logging into My Bookings at least 24 hours before your flight departure time. Only limited items such as chips, nuts, chocolate, and canned or bottled water will be available for sale onboard.
  • Aircraft cleaning
All of our aircraft go through regular disinfection procedures, which have been ramped up and enhanced in light of what we’re facing right now.

The cleaning, sanitising and disinfecting products that we use to clean our aircraft are all approved by the Public Health Authority as well as the aircraft manufacturer, which is Airbus in our case. All of our aircraft use HEPA (High Efficiency Particulate Arresters) aircraft filtration system which filters 99.999% of dust particles and airborne contaminants such as viruses and bacteria.


See: Flying save with Airasia too in their website


Garuda Indonesia: Operational Policy due to the impact Covid-19 Outbreak



Website: Garuda Indonesia (credit)

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Passenger & Document Requirements  

Garuda Indonesia ensures that it fully supports the Indonesian Government policy as well as local governments in order to prevent the spread of COVID-19 in Indonesia which stated in:
  • Ministry of Transportation Regulation No. 25 of 2020 concerning Transportation Control during the Eid Al-Fitr Season in the framework of prevention the spread of COVID-19
  • Gugus Tugas Percepatan Penanganan COVID-19 (COVID-19 Handling Acceleration Force) letter SE No. 5 of 2020 concerning People Movement Restrictions
  • Ministry of Health letter SE No. HK.02.01/MENKES/313/2020 concerning Health Protocol for Handling the Return of Indonesian Citizens & Arrival of Foreigners in the State Entrance and PSBB Regions
  • Bali Governor Letter No. 550/3563/Dishub concerning Passengers Control in Bali Entrance
  • DKI Jakarta Governor Regulation No. 47 of 2020 concerning Restrictions of Entering/Exiting DKI Jakarta Province in the framework of prevention the spread of COVID-19
Categories of people that are allowed to travel are as follows:

  1. International Flight
    • Outbound Indonesia: requirements should refer to the state destination provision of the authorities which are provided on the IATA Travel Center here.
    • Inbound Indonesia: Exemption policy of foreigners that are allowed to enter Indonesian territory refers to the Regulation of Minister of Law and Human Rights No.11 of 2020, click the button  Travel Restrictions to Indonesia below for detailed information.
      While there are no restrictions for Indonesian Citizens if it follows the document requirements. 
  2. Domestic Flight
    • A person who works for Government Organization or Private Sectors who perform these services:
        -  COVID-19 Handling Acceleration Services
        -  National Defense, Security & Public Order Services
        -  Health Care Services
        -  Basic Needs Services & Support
        -  Key Economic Function Services
    • Patients who need urgent health care/a person whose imminent family member is seriously ill
    • Condolences visit to an imminent family member
    • Special repatriation flight operations for the repatriation of Foreign Citizens, Indonesian Migrant Workers, Indonesian Citizens, Indonesian Students or special repatriation with government permits to a domestic destination 

People who are eligible to travel as above are required to provide the documents as follows based on their category and destination upon traveling.

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Detail of each document is as follows:
  1. Travel Endorsement from a Company/Institution
    • Public Civil Servants, Indonesian Army, Indonesian Police Force
      > Statement Letter to fulfill official duties/business trip that is authorized by the Official (min. Echelon 2)
      > Report of travel itinerary (departure schedule, activity rundown on the destination, return schedule
    • Employees of: State-Owned Enterprises, Regional Owned Enterprises, Task Forces, Non-Government Organization/Enterprises
      > Statement Letter to fulfill official duties/business trip that is authorized by the Director or Chief of the office
      > Report of travel itinerary (departure schedule, activity rundown on the destination, return schedule)
      > For passengers who don’t represent Government Organization or Private Sectors must include Statement Letter with a duty stamp authorized by the local Headman/Head of Village (Lurah/Kepala Desa)
    • Patients who need urgent health care/a person whose imminent family member is seriously ill
      > Reference letter from a hospital for the patient who needs urgent health care on the destination
    • Condolences visit an imminent family member
      > Family’s member death certificate
    • Repatriation of Indonesian Migrant Workers, special repatriation with government permits to a domestic destination
      > Reference Letter from Badan Perlindungan Pekerja Migran Indonesia (BPPMI)or Indonesian Government Representatives.
    • Repatriation of Indonesian citizens, special repatriation with government permits to a domestic destination
      > Reference Letter from Indonesian Government Representatives
    • Repatriation of Indonesian Students abroad, special repatriation with government permits to a domestic destination
      > Reference Letter from University or School
    • Repatriation of Foreign Citizens from domestic destination with the country of origin as the end destination
      > The end destination is required to be the same as passport domicile
  2. Travel Statement Letter in Accordance with COVID-19 Control in Indonesia Can be downloaded and filled out here
  3. Health Certificate with a non-reactive Rapid Test result
    in Bahasa Indonesia or English with maximum 3 days validity from the health facility issuance. If the Health Certificate as required on the above table cannot be provided by the passenger, there will be consequences and actions taken based on the airport authority measures.
  4. Health Certificate with a negative PCR/Swab Test result
    With a maximum 7 days validity from the health facility issuance.
    - Domestic Flight: in Bahasa Indonesia or English
    - International flight: in English
    If the Health Certificate as required on the above table cannot be provided by the passenger, there will be consequences and actions taken based on the airport authority measures.
  5. Bali Health Alert Form This form is required for all passengers with I Gusti Ngurah Rai Airport (DPS) as the end destination, it can be accessed on Bali local government page here.
  6. DKI Jakarta Entry/Exit Permit (SIKM) This letter is required for all passengers with Soekarno Hatta International Airport (CGK) as the end destination. More information regarding this permit can be accessed on DKI Jakarta local government page here.
Passengers are expected to prepare a copy and original copy of the documents prior to arrival at the departure airport and present it upon check-in. Garuda Indonesia is not responsible for any lack or mistake on any of the required documents and has the right to cancel the flight of any passenger that does not meet the requirement.

Policy for Passengers to Wear Masks Onboard & in Airport Area

Garuda Indonesia requires passengers to put on a reusable non-medical mask at the airport and during flight.

Garuda Indonesia also urges passengers to prepare their own masks as well as own personal hygiene kits according to their individual needs before the flight.

Electronic Health Alert Card
Passengers with a flight destined to Indonesia and domestic flights within Indonesia are required to fill a Health Alert Card. For more convenience, now it is also available E-HAC (Electronic Health Alert Card) app for Android (see Playstore for download / link in Garuda Website). For those who don’t have the E-HAC app, Health Alert Card will be given on-board before landing.


For further information, you can open Garuda Website and contact the customer service via phone / chat / email.

What requirements needed for travelling on / after this Pandemic Corona Virus?

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It's already May 2020, and almost June 2020 and the corona virus still didn't show any reduction. I won't talk about this corona virus, because I'm not a doctor, and I'm not a scientist so I don't want to talk about false news.


Here, I want to talk about travelling on / after Pandemic Corona Virus.

As far as I knows, some country will open their domestic route soon. The economic situation is on the line in this situation and seems like Corona Virus still didn't show any reduction. So some country decided to go with the flow while protecting people from Corona Virus. A lot of health measuring is a requirements to do all basic life.

From what I see, nowadays if you wants to travel on domestic route in Indonesia especially, you have to provide some documents and doing some screening test in the airport. Especially, when we will celebrate Eid-Al Fitr Season in 24th-25th May 2020.

Still no one allowed to go back home to celebrate, but the flight route is open for those who needed to do some business or for health care.

You have to show the statement why you want to travel, and health certificate, then arrive at Airport at least 4 hours before departure to passed the screening test by doctor.

Different airline has different requirements, but at the airport it's all the same. You have to wear mask, bring your own hand sanitizer and wet tissue, and take care your ownself.

Here's I want to try to inform some Indonesian Airlines requirements for travelling in Pandemic Corona Virus 2019.

Stay tuned for updates...

Saturday, May 16, 2020

Do you have favourite idols?

In this world, there's a lot of occupation. And one of them is actress / actor / singer. And as actress / actor / singer, there are many people idolize them. And they are a big influencer to the world.
For me, an idol is someone who give courage, spirit and influence. I also like how they work hard to achieve what they want to do. If you love a drama or movie, that means the idols is very succeed to bring the character, even an antagonist too. It gives me motivation to work hard too.
Starting around February 2020, because of Corona Virus, I have stay at home more, and my job is totally got the impact. And I only able to see television, and internet. That time, China is the first country that has epidemic corona virus and Wuhan is lockdown. Then some artists gathered to sing a song to give Wuhan and whole China a courage.

I like this kind of song, that give courage to each other, and give others a warm heart. In this MV, I recognize some of idols such as Jacky Chen 成龍, Huang Xiao Ming 黃曉明, Wang Lee Hom 王力宏. But the most attractive one is Xiao Zhan 肖战 (born in 1991).

Xiao Zhan 肖战
It's been a long time for me to follow China Idols, so it's kind of flashback for me.
Actually, I have known idols from when I'm in high school. That time, western idols is the famous one, and I happen to like Backstreet Boys (debut in 1993).

Backstreet Boys 1993

Backstreet Boys 2019
I like their song: As long as you love me, I want it that way, etc. There's many nice songs from other western idols too, such as Boyzone, Westlife.
Then in University, I have known many of Taiwan Idols, such as Fahrenheit, SHE, 5566, Cindy Wang, Angela Zhang, etc. And I often looking for c-drama series. Especially when I went to China to study Chinese. My favourite that time is Fahrenheit 飞轮海 (debut in 2005).

Fahrenheit 飞轮海

Fahrenheit 飞轮海
Until 2012, suddenly, my idol point of view change to South Korea, 2PM (debut in 2008). From that time, I always looking for South Korean idols news. Even there's language problem, but I think, it makes me to start learn Korean. And also, from that time until now, I have been in South Korea 5 times already XD.

2PM

2PM
I'm not a fans that always chasing the stars. Even I have been already 5 times in South Korea, but I never once to accidentaly looking for the stars or chasing them. I have never meet them XD. I went to South Korea is purely for travelling and sometimes bring private group, even I have went to SM Entertainment and JYP Entertainment company, but only for travelling, go to Soul Cup Cafe, and take a picture from the front. It's not that I didn't want to chasing stars, but it's not my personality to do that. I'm more into silently give support to them. Because seeing them happy, will make me happy too.

SM Entertainment 2014

JYP Entertainment 2014

Cube Entertainment 2014

SM Entertainment 2020

JYP Entertainment 2020
Then I also a fans of GOT7 (debut in 2014). After some of 2PM has to go to military service, I start to looking for GOT7. Seeing them really make life feel fresh.

GOT7

GOT7
And now we are back to Xiao Zhan 肖战 (active from 2015, debut in 2016 with X Nine). At first seeing him I remember Ahn Hyo Seop 안효섭, an South Korean actor who play in Dr Kim Romance 2. That time, I also finished watch k-drama seried Dr Kim Romance 2. And I really love this drama.

Ahn Hyo Seop 안효섭

Ahn Hyo Seop 안효섭
From that 坚信爱会赢 Jian Xin Ai Hui Ying MV, I start to search anything about Xiao Zhan 肖战. I found he starring in drama series The Untamed 陈情令 Chen Qing Ling (2019) and I fall in love with this drama too. From then, I start to follow Xiao Zhan 肖战 and Wang Yi Bo 王一博 (debut in 2014 with UNIQ) too.


He is also starring in movie The Jade Dynasty 诛仙 zhu xian (2019) and drama series Superstar Academy 超星星学园 chao xing xing xue yuan (2016). He is also play as supporting actor in Joy Of Life 庆余年 qing yu nian (2019) and sing one of the soundtrack 余年 Yu Nian.
I start to play Weibo again, and review my Chinese. It's really been a long time I didn't read Chinese Articles. So it's time to improve my Chinese again.

Xiao Zhan 肖战
He just release an single 光点 guang dian (Light Spot) on 25th April 2020, and within 12 hours, the single sold 8 million copies in QQ music and only within 4 days, for overall sales the single's sales is broken through 100.000.000 Yuan which make the best seller single in China. This songs is about spreading love and warm to the world as well as pure and sincere. (wikipedia Guang Dian) -- translations by me

Actually, I have many favourite idols, but sometimes it went with the flow. And those who I mention above is longer. I like everyone and will always expected their works, even people who is around me. And I always prefer to be silent fans.
As an idols, there's fans, antis, and also there's sasaeng. This is a common things. Just like in the common life, you have friends, someone who hate you and also who obsessed with you. It's just that, we are different from Idol. Each step that idols doing, the rumour will always be there. Because they are one of the biggest influencer in the world. If we as common people who doing something, I think no one will care haha..
I know that no one perfect, Idols too. They may be lack in some matters. Because we are all human. But let's only memorize the good things, and left behind the bad things. So this world will have more positive energy.
So, who is your favourite idols?
Picture credit: Google Search


我的粉丝,我觉得首先你们要过好自己的生活,
然后你们才会有你们的闲余的生活,
来喜欢你,追求你喜欢的明星 —— 肖战

My Fans, I think all of you have to life your own life first,
then you will have spare time to like and chasing your
idols -- Xiao Zhan

Reschedule and Refund Airline Ticket from Travel Agent / OTA (Online Travel Agent) because of Pandemic Corona Virus (Covid-19)

Sometimes, we prefer to buy flight ticketing from travel agent or OTA because we want simple ways. But if we have to cancel or reschedule the flight, we have to contact the travel agent / OTA itself.


Travel Agent

As a travel agency, because of Corona Virus / Covid-19, many people cancel and ask for refund. And thoise who buy flight ticketing from me, they only able to make refund / reschedule through my agency. Started from March 2020, many people ask for refund. And so far, only certain airline has already process the refund.

Online Travel Agent (OTA)
To make refund / reschedule for your flight, please click here. Make sure your flight ticketing available for reschedule with free waiver or refund, if needed, you can email the airline first and give the screen shot of airline reply to traveloka, so Traveloka can help you proceed your ticket. Please be patient, and follow up as often as possible.

For more information about reschedule and refund from Tiket.com, click here.

3. Agoda
I have 2 non-refundable voucher from Agoda. And due this Covid-19, I'm very sure I won't travelling. So I try to contact the hotel by email, and inform them my reason (besides some my flight has been cancelled), and all of them reply me that I'm able to get refund through Agoda.

Then I will contact Agoda, with screenshot from the hotel's reply. And Agoda respons me within 24 hours that they are able to give me refund, but by Agoda Cash. No problem, I often use Agoda to book my accomodation. And within 7 workdays, the Agoda cash has been updated and ready to use.


Wednesday, May 13, 2020

Reschedule or Refund International Airline Flight Ticketing because Pandemic Corona Virus (Covid-19)

Not only in Indonesia, but almost all airlines cancelled their flight to fight the pandemic Corona Virus.


1. Singapore Airlines / Silk Air

For more information about SQ flight because of Covid-19 news, click here.

2. Jetstar Asia

Jetstar stop it's service from 23th March 2020 - 15th April 2020. For more information about Jetstar Flight because of Covid-19, click here.

3. Scoot

For more information about Scoot Flight because of Covid-19, click here.

4. Malaysia Airlines

For more information about Malaysia Airlines Flight because of Covid-19, click here.

5. Thai Airways

For more information about Thai Airways flight because of Covid-19, click here.

6. Philiphine Airlines

All Philiphine Airlines domestic and international will suspended until May 15. For more information about Philiphine Airlines Flight because of Covid-19, click here.

7. Vietnam Airlines

For more information about Vietnam Airlines Flight because of Covid-19, click here.

8. Cathay Pasific

For more information about Cathay Pasific Flight because of Covid-19, click here.

9. Air China

For more information about Air China Flight because of Covid-19, click here.

10. China Airlines


For more information about China Airlines Flight because of Covid-19, click here.

11. Eva Air

For more information about Eva Air Flight because of Covid-19, click here.

12. Japan Airlines

For more information about Japan Airlines Flight because of Covid-19, click here.

13. ANA (All Nippon Airways)

For more information about ANA Flight because of Covid-19, click here.

14. Korean Air

For more information about Korean Air Flight because of Covid-19, click here.

15. Asiana Airlines

For more information about Asiana Airlines Flight because of Covid-19, click here.

16. Qatar Airways

For more information about Qatar Airways Flight because of Covid-19, click here.

17. Qantas

For more information about Qantas Flight because of Covid-19, click here.


And still many airlines in this world. If you need any help for certain airlines information, please write in comment and I will try to help you looking for information.

Tuesday, May 12, 2020

Reschedule / Refund Indonesia Domestic Flight because Pandemic Corona Virus (Covid-19)


1. Garuda Indonesia
Once you enter Garuda Indonesia website, you will see:



You can cancelled or reschedule your flight because of Corona if you have ticket from 24th January 2020 - 1st June 2020 which issued before 23rd April 2020.

For reschedule, Garuda give 1 times without charge for reschedule until 30th June 2021 (no blackout date). With additional fee if the new ticket has higher class than the previous.

For cancel and refund, Garuda will give you Travel Voucher and can be used for travelling before 30th June 2021. Additional fee will be charge if the new ticket price is higher than the voucher value.

For more information, you can contact Live Chat 24 Hours Garuda Indonesia, or call center: +622123519999 and 08041807807.


For Airasia, you have to contact AVA or Twitter for Refund / Reschedule. AVA is a Virtual Assistant. Sometimes, we need to contact the real assistant (Allstar) to ask further information. And many people has problem to contact Allstar from AVA.
More Information about Covid-Airasia, click here. Here's the step to contact allstar from AVA:
  • Open Airasia Website
  • Open AVA
  • Choose "Check Booking Status"
  • Type: None (for booking number/PNR)
  • Enter your departure city (JOG / CGK / KUL / SIN)
  • Type your last name
  • Click: Talk to Allstar
  • Type your Full Name
  • Type your email address (Airasia BIG)
  • Type: None (for booking number/PNR)
  • Click: Connect to Allstar
  • Wait for a while for the customer support officer connect to you and then you can do the live chat
Don't forget prepare what you want to ask / request.
Nowadays, Airasia only give Credit Account option for those who wants to cancel their flight. You will need to have Airasia Big Account, and the credit will refund in your Airasia BIG account which available for 1 years and you can use it to buy your next flight (all destinations).
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3. Lion Group (Lion Air, Batik Air, Wings Air, Thai Lion, and Malindo)
For Lion Group, you can reschedule your flight (fare difference apply) and Travel Voucher if you want to cancel your Flight. And this can be process at Lion Air Office.
You can contact Lion Air for more information:
Lion Air, Batik Air and Wings Air -- more information
Malindo Air -- more information
Thai Lion -- more information
Please call Citilink Call Center for further information: 0804 1 080808 -- more information
Passenger could reschedule their flight free waiver fee / cancellation fee but with Fare Difference Fee.
Passenger could reroute their flight with fare difference fee.
Passenger could cancel and refund their flight for flight above 4 hours before departure, with pinalty fee and will get e-voucher which valid for 6 months from issued.
For more information about Sriwijaya, click here.


For other Indonesia flight, please comment below if you want more information. I'm gladly try help you to looking for some information.